MPI Resource Archive

This page contains a selection of model practices and samples provided by grantees dating back to 2011.

Effective Legal Representation

Several LSC grantees shared civil legal aid cases in which they successfully represented vulnerable populations, including veterans, elderly clients, and unhoused individuals. Click below to view the stories from the last few years.

Legal Representation Stories

Needs Assessments

Several LSC grantees shared their needs assessment reports based on the needs of civil legal aid clients, barriers to addressing these needs, and possible solutions.

Needs Assessment Examples

Additional Resources

View resources and samples from grantees on topics like board governance, technology solutions, strategic planning, needs assessments, client satisfaction, and others.

Technology Solutions

View examples of client-focused technology solutions to improve civil legal aid delivery.

Strategic Plans

Over the past few years, LSC grantees shared examples of strategic plans and priorities they developed based on client and organizational needs.

Client Satisfaction Surveys

Community Legal Services in Arizona shared examples of its client satisfaction surveys used to measure client satisfaction with the legal services they received.

Economic Benefit Recovery

LSC grantees shared guidelines and marketing materials for assisting clients to recover lost benefits.

Board Governance

This folder contains examples of resources LSC grantees have used to assist board members in their roles, including financial training, handbooks, and election processes.

Technology Plans

LSC grantees created and shared their technology implementation plans. These plans include outlines of essential implementation elements, such as staff capacity, budgeting, case management, and supervision.

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